Frequently Asked Questions
Find answers to common questions about our premium surface samples.
What is the size of the stone samples?
Standard samples are typically 5" x 5" or 12" x 12" to provide a clear representation of the color and veining.
Are the samples representative of the final slab?
While our samples represent the overall aesthetic, natural variations in pattern and tone are inherent to the stone.
Can I order multiple samples of the same design?
Yes, you can order multiple samples to compare variations or to use for different areas of your project.
Do you offer professional design consultations?
We provide digital design tools online, and our customer service team can assist with basic color coordination queries.
How long does it take for samples to arrive?
Most samples are processed within 24 hours and arrive within 3 to 7 business days depending on your location.
Is the cost of samples refundable?
Sample costs are generally non-refundable, but we often provide a credit toward your full countertop purchase through authorized partners.